Privacy Policy

Effective Date: 30/05/2025

At Always Clean, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and lead forms.

1. What Information We Collect

When you complete a form on our website, we may collect:

  • Your name

  • Contact details (email address, phone number)

  • Address or service location

  • Details about the service you’re enquiring about

  • Any other information you provide voluntarily

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries and service requests

  • Provide quotes and follow up on your interest

  • Schedule and deliver cleaning services

  • Improve our customer service and website

  • Send relevant marketing communications (if you opt in)

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Trusted service providers (for booking or communication)

  • Legal or regulatory authorities when required by law

4. Data Security

We take reasonable steps to protect your personal data from misuse, interference, loss, and unauthorized access. Your information is stored securely and accessed only by authorized staff.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at:
📧 contact@alwayscleanservices.com.au
📞 0406067951

6. Cookies and Tracking

Our website may use cookies and tracking tools to improve functionality and user experience. You can disable cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.